Case Overview
When a homeowner in Presidio Heights contacted us about their Viking VGIC53014BSS gas range that wasn’t lighting properly, they were already frustrated. Two other companies had visited, but neither could permanently fix the issue.
“Sometimes the burners lit, sometimes they didn’t. The clicking wouldn’t stop, and then nothing. We were ready to replace it.”
We took on the case — and resolved the issue without replacing the entire control assembly.
Appliance Info
| Brand | Viking |
|---|---|
| Model | VGIC53014BSS |
| Type | 30” Open Burner Gas Range |
| Location | Washington Street, Presidio Heights, SF |
| Age | Built-in, 7 years old |
Symptoms
- Continuous igniter clicking after burner is lit
- Left front burner would not spark
- Occasional gas smell near rear right burner
- Bake function in oven worked, broil would not
- No visible error codes
- All burner knobs and valves functional
What Other Companies Missed
Two local services quoted over $900 to replace:
- Spark ignition module
- Full burner head assemblies
- Wire harness
Still, the problem returned within days.
The homeowner found us searching “Viking gas range ignition repair Presidio Heights” and landed on our Viking repair service page.
What Our Diagnostic Found
We approached the issue from the ground up — literally.
| Diagnostic Step | Result |
|---|---|
| Spark module test | ✅ Functional |
| Burner ignition ports | ⚠️ Partially blocked by carbon |
| Ground continuity test | ❌ Broken on left front burner |
| Wire harness continuity | ✅ All good |
| Gas valve coil test | ✅ Stable |
| Oven broiler relay | ⚠️ Loose terminal contact |
Root Cause
- The constant clicking was caused by a broken ground wire on the left front igniter — spark was unable to arc cleanly.
- The rear burner intermittently failed due to blocked flame ports that caused improper gas-to-air ratio.
- The broiler failure was due to a loose contact on the relay terminal inside the control box, not a board fault.
The Fix
- Regrounded and replaced left front igniter lead
- Cleaned all burner ports with micro-burr reamer
- Reseated broiler relay connector
- Tested spark voltage and timing
- Verified full ignition sequence on all burners
- Ran oven in bake and broil mode for 30+ minutes
Why Viking Ranges Often Show This Issue
Viking open burner ranges are high-performance units, but common failures include:
| Problem | Common Cause |
|---|---|
| Constant clicking | Failed ground / dirty igniter port |
| One burner not sparking | Loose wire, moisture intrusion |
| Weak flame or smell | Blocked jet or air/gas imbalance |
| Broiler won’t heat | Loose relay or igniter fault |
| Oven won’t light | Faulty safety valve or DSI board |
Models Frequently Affected
What To Try Before Calling
- Check if igniter is clicking — if not, likely electrical
- Clean burner ports with a toothpick (not a needle)
- Test all burners individually
- Try broil/bake with door closed fully
- If clicking doesn’t stop or gas smell persists — book service now
Why Clients Trust Us in Presidio Heights
| Feature | Value |
|---|---|
| Experience with luxury brands | Viking, Wolf, Thermador |
| Local to SF | We serve Presidio Heights daily |
| Cabinet-safe tools | No damage to trim or marble backsplashes |
| Fast turnaround | Same or next-day diagnostics |
| Transparent pricing | Flat-rate labor and no upsell tactics |
We serve:
Also nearby: South San Francisco, San Bruno, Colma
Why Local Repair Matters in Presidio Heights
Top reasons our clients call us in this neighborhood:
- Narrow stair access — we carry compact gear
- Historic electrical setups — we’re GFCI-aware
- Noise restrictions — we test without disturbing neighbors
- High-end brands common — Miele, Bosch, Sub-Zero, Gaggenau
Unlike nationwide repair chains, we specialize in high-end appliance repair for neighborhoods like:
Our technicians are trained to handle brands like:
Check our appliance brands page for more.
External Resources
Client Feedback
“They fixed what two other companies missed — and it’s working better than ever.”
— Anne M., Washington St., Presidio Heights
Book Viking Range Repair in Presidio Heights
Need expert help with your Viking appliance in San Francisco? We repair cooktops, wall ovens, and full gas ranges — fast, clean, and correctly.
Schedule today via our booking form or call us directly.
3 Comments
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Had my Viking range repaired by Smart Solution Appliances — great experience from start to finish! The technician diagnosed the issue quickly, and although the part took about 5 business days to arrive, they came back right after and finished the job perfectly. Super professional, easy to communicate with, and really know their stuff. If you’re in Presidio Heights and need appliance help, I definitely recommend them!
I had that same F9E1 code on my washer like a month ago. Called up Smart Solution and they knew what it was right away. Took a few days to get the part in but once they had it, the tech came out and fixed it fast. Washer’s been working fine since. These guys are solid.
Impressive troubleshooting! It’s frustrating when multiple repair attempts don’t solve the issue, but your methodical diagnosis really made a difference. Great to see a repair team focused on real solutions rather than unnecessary part replacements!